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DOCTOR SLEEP CORP.
PRIVACY POLICY

1. Introduction.

(a)        Website Owner. DOCTOR SLEEP CORP (referred to herein as either “DoctorSleep”, “Company,” “we,” “us,” or “our”). (is the owner of this website www.mydoctorsleep.com  («Website)»). We can be contacted by mail at 200, B06 Grand Boulevard Los Prados, Caguas, 00725, by phone at 787-965-7771, or by e-mail at shop@mydoctorsleep.com. This online privacy notice discloses DoctorSleep’s information practices for this DoctorSleep’s Website, including what type of personal identifiable information is requested in order to make a purchase, how the information is used, and with whom the in-formation is shared. Note that other Company websites may be governed by privacy notices containing different information practices applicable to those sites.

(b)        Website Visits. DoctorSleep collects certain information from our Website visitors. This includes, but is not limited to, the home server domain name, e-mail address, type of computer and web browser, what pages visitor accessed, and limited information about search requests. This information is used to solve technical problems and to calculate overall usage statistics.

(c)        Website Transactions. At times, DoctorSleep will need personal information regarding a customer or a prospect. For example, to process an order or provide a subscription, we may need to know a customer’s name, mailing address, e-mail address and credit card details. It is our intent to inform you know before we collect personal information, such as user’s name and/or address on the Internet. If you tell us that you do not wish to have this information used as a basis for further contact with you, we will respect your wishes.

2. Personal Information That May Be Collected.

(a)        Identifying Information. In order to make a purchase, DoctorSleep will request a user to provide certain personal identifying information, which may include name, postal address, e-mail address, telephone number, facsimile number, method of payment, and, if applicable, credit card number. The Company may request additional information necessary to establish and maintain customer’s account.

(b)        Service Quality Monitoring. Some Website transactions may require a customer to telephone us or that we call the customer. DoctorSleep will not contact you by telephone without your prior consent, except to confirm an order placed online and/or to inform a customer of the status of such order. Customer should be aware that it is the Company practice to monitor, and in some cases record such calls for staff training or quality assurance purposes.

(c)        Information from Children. DoctorSleep does not sell products or services for purchase by children and will not collect or post information from a child under the age of 21 without the involvement of a parent or guardian. We will notify the child’s parent or guardian at the e-mail address provided by the prospective customer, alerting the parent or guardian to the child’s use of the Website and providing instructions as to how the parent or guardian can delete the child’s registration from the Website. We do not use personally identifying information collected from children for marketing or promotional purposes and does not disclose such information to any third party for any purpose whatsoever.

(d)        Lost or Stolen Information. If a customer’s credit card and/or password is lost or stolen, the customer should promptly notify us in order to enable us to cancel the lost or stolen information and to update its records with a changed credit card and/or password.

(e)        Chat Rooms, Forums and Bulletin Boards. If customer participates in a DoctorSleep’s chat room, discussion forum, or posts messages to an DoctorSleep’s bulletin board, customer should be aware that the information disclosed and shared will be broadly available to other persons, both inside of and/or outside the Company who have access to that chat room, forum, or bulletin board. Some individual Company’s chat rooms, forums or bulletin boards have additional rules and conditions regarding participation. Also, participant’s expressed opinion is his or her own and should not be considered as reflecting the opinion of DOCTOR SLEEP CORP.

(f)         Links to Other Websites. A Company’s Website may contain links to other websites. DOCTOR SLEEP CORP is not responsible for the privacy practices or the content of those other Websites.

3. Uses Made of the Information.

(a)        Limited Uses Identified. Without customer’s prior consent, we will not use your personal identifiable information for any purpose other than that for which it is submitted. DOCTOR SLEEP CORP uses personal identifiable information to reply to inquiries, handle complaints, provide operational notices and in program record-keeping. The Company also processes billing and business requests related to DoctorSleep’s Website participation.

(b)        Marketing Uses. Unless customer marks an «x» on the opt-out option box herein provided, DOCTOR SLEEP CORP reserves the right to provide customer with information about our Website, our products and services, and related information in which customer has indicated an interest.

(c)        Stored Information Uses. DOCTOR SLEEP CORP stores the information provided by customer OR the information entered on our Website. This information is used to compile a customer’s purchase history in order to enable us to recommend products, services, or special offers that would be of interest to a customer.

(d)        Online Advertising. Some companies that help DOCTOR SLEEP CORP deliver interactive on-line advertising, such as banner ads, may collect and use information about our ‘s customers to help us better understand the types of advertising or promotions that are most appealing to our customers. After it is collected the information is aggregated so it is not identifiable to a specific individual. If, however, customer would prefer that these companies not collect such information, please mark an «x» on the opt-out option box herein provided.

4. Disclosure of the Information.

(a)        Within Corporate Organization. DOCTOR SLEEP CORP is an organization, with legal entities, business processes, management structures, and technical systems that may cross borders. We may share your personal information within our corporate organization and may transfer the information to countries in the world where we may conduct business. Some countries may provide less legal protection for customer personal information.

(b)        Mergers and Acquisitions. Circumstances may arise where for business reasons, DOCTOR SLEEP CORP decides to sell, buy, merge, or otherwise reorganize its businesses in the United States or some other country. Such a transaction may involve the disclosure of personal identifying information to prospective or actual purchasers, and/or receiving such information from sellers. It is our practice to seek appropriate protection for information in these types of transactions.

(c)        Agents. DOCTOR SLEEP CORP employs or engages other companies and individuals to perform business functions on behalf of us. These persons are provided with personal identifying information required to perform their functions but are prohibited by contract from using the information for other purposes. These persons engage in a variety of functions which include, but are not limited to, fulfilling orders, delivering packages, removing repetitive information from customer lists, analyzing data, providing marketing assistance, processing credit card payments, and providing customer services.

(d)        Affiliated Businesses. DOCTOR SLEEP CORP works closely with affiliated businesses operating website stores, providing services or selling products on each other’s Websites. These businesses identify themselves to customers. Customer information related to a transaction with an affiliated business is shared with that affiliated business.

(e)        Marketing Analysis by Third Parties. DOCTOR SLEEP CORP.  reserves the right to disclose to third parties’ personal information about customers for marketing analysis; however, any information disclosed will be in the form of aggregate data that does not describe or identify an individual customer.

(f)         Disclosure to Governmental Authorities. Under certain circumstances, personal information may be subject to disclosure pursuant to a judicial or other government subpoenas, warrants or orders.

5. Use of Computer Tracking Technologies.

(a)        No Tracking of Personal Information. DOCTOR SLEEP CORP’s Website(s) are not set up to track, collect or distribute personal information not entered by visitors. Through website access logs the Company does collect clickstream data and HTTP protocol elements, which generate certain kinds of non-identifying site usage data, such as the number of hits and visits to our sites. This information is used for internal purposes by technical support staff for research and development, user analysis and business decision making, all of which provides better services to the public. The statistics garnered, which contain no personal information and cannot be used to gather such information, may also be provided to third parties.

(b)        Use of Cookies. DOCTOR SLEEP CORP, or its third-party vendors, collects non-identifiable and personal information through the use of various technologies, including «cookies». A cookie is an alphanumeric identifier that a Website can transfer to customer’s hard drive through customer’s browser. The cookie is then stored on customer’s computer as an anonymous tag that identifies the customer’s computer, but not the customer. Cookies may be sent by us or its third-party vendors. Customer can set its browser to notify customer before a cookie is received, giving an opportunity to decide whether to accept the cookie. Customer may also set its browser to turn off cookies; however, some Websites may not then work properly.

(c)        Use of Web Beacon Technologies. DOCTOR SLEEP CORP may also use Web beacon or other technologies to better tailor its Website(s) to provide better customer service. If these technologies are in use, when a visitor accesses these pages of the Website, a non-identifiable notice of that visit is generated which may be processed by us or by its suppliers. Web beacons usually work in conjunction with cookies. If customer does not want cookie information to be associated with customer’s visits to these pages, customer can set its browser to turn off cookies; however, Web beacon and other technologies will still detect visits to these pages, but the notices they generate cannot be associated with other non-identifiable cookie information and are disregarded.

(d)        Collection of Non-Identifiable Information. DOCTOR SLEEP CORP may collect non-identifiable information from user visits to our Website(s) in order to provide better customer service. Examples of such collecting include traffic analysis, such as tracking of the domains from which users visit, or tracking numbers of visitors, measuring visitor activity on. Website(s); Website and system administration; user analysis; and business decision making. Such information is sometimes known as «clickstream data.» The Company or its contractors may use this data to analyze trends and statistics.

(e)        Collection of Personal Information. DOCTOR SLEEP CORP collects personal identifying information from customer during a transaction. We may extract some personally identifying information about that transaction in a non-identifiable format and combine it with other non-identifiable information, such as clickstream data. This information is used and analyzed only at an aggregate level (not at an individual level) to help DOCTOR SLEEP CORP understand trends and patterns. This information is not reviewed at an individual level.

6. Information Security.

(a)        Commitment to Online Security. DOCTOR SLEEP CORP employs physical, electronic, and managerial procedures to safeguard the security and integrity of personal information. Billing and payment data is encrypted whenever transmitted or received online. Personal information is accessible only by staff designated to handle online requests or complaints.

(b)        No Liability for Acts of Third Parties. DOCTOR SLEEP CORP will exercise all reasonable efforts to safeguard the confidentiality of customer personal information. However, transmissions protected by industry standard security technology and implemented by human beings cannot be made absolutely secure. Consequently, we shall not be liable for unauthorized disclosure of personal information due to no fault of DOCTOR SLEEP CORP.  including, but not limited to, errors in transmission and unauthorized acts of the Company and/or third parties.

7. Privacy Policy Changes and Opt-Out Rights.

(a)        Changes to Privacy Policy. This privacy notice was last updated in January 2024. DOCTOR SLEEP CORP reserves the right to change and/or update its privacy policy statement at any time. A notice of any material change will be prominently posted on our Website [www.mydoctorsleep.com] for thirty (30) prior to the implementation of such change.

(b)        Opt-Out Right. Customer and/or prospective customer has the right at any time to cease permitting personal information to be collected, used, or disclosed by DOCTOR SLEEP CORP and/or by any third parties with whom we have shared and/or transferred such personal information. Right of cancellation may be exercised by contacting us via e-mail shop@mydoctorsleep.com, telephone or certified postal mail. After processing the cancellation, DOCTOR SLEEP CORP will delete customer or prospective customer’s personal information from its data base.

8. Access Rights to Data.

(a)        Information Maintained by DOCTOR SLEEP CORP. Upon customer’s request, DOCTOR SLEEP CORP will provide a reasonable description of customer’s personally identifiable information that DoctorSleep maintains in its data bank. The Company can be contacted by e-mail at shop@mydoctorsleep.com, telephone 787-965-7771, or certified postal mail Mall, 200, B06 Grand Boulevard Los Prados, Caguas, 00725.

(b)        Corrections and Changes to Personal Information. Help DoctorSleep to keep customer personal information accurate. If customer’s personal information changes, or if customer notes an error upon review of customer information that DoctorSleep has on file, please promptly e-mail us, provide e-mail address, and provide the new or correct information.

9. Accountability.

(a)        Questions, Problems and Complaints. If you have a question about this policy statement, or a complaint about DOCTOR SLEEP CORP. compliance with this privacy policy, you may contact us by e-mail shop@mydoctorsleep.com .

(b)        Terms of Use. If customer chooses to enter into a purchase order, customer’s action is hereby deemed acceptance of DOCTOR SLEEP CORP. practices described in this policy statement. Any dispute over privacy between customer and DOCTOR SLEEP CORP is subject to the provisions of this notice and to the Company’s Terms of Use Agreement, which is hereby incorporated herein, and which can be read at www.mydoctorsleep.com.

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